Emails for bookings, messages and call backs

When a call ends with something for you to do, your receptionist emails you the details.

When you get an email

You get an email when a call ends with a booking, a message or a call back to make. You do not get one for every call. Every call, whatever it ended with, is in your dashboard.

Choose where the emails go

Open the Notifications page in the Integrations section of your dashboard. Under Send notifications to, enter one address and press Turn on notifications. If an address is already set, the button says Update address.

Use a shared inbox if more than one person needs to see the emails.

Turn them off

Press Turn off notifications. Your receptionist still records everything it handles in your dashboard. You just are not emailed about it.

For what is kept after each call, read call summaries and transcripts.