The call
Answer every first enquiry.
Callers get a proper answer about what you do, without a fee earner leaving their work.
Legal and professional services
Every first enquiry gets a real answer, not a fee earner's afternoon.
A first call to a practice is rarely the moment that needs a qualified person. It is usually someone finding out whether you are the right firm, and screening them costs the same chargeable time as the work.
Tell us about the calls you get.
Say what your team answers all day and we will get back to you.
Calls like these, every week.
Each one is answered, and each ends with something your team can act on.
Example calls. A booking is made where a calendar is connected.
Example calls
Calls this week
- “I'd like to arrange an initial consultation.”Details taken and a callback requestedArranges the callback
- “Do you handle employment disputes?”Answered from the areas you have told it aboutAnswers the question
- “How do your fees work?”Your process explained the same way each timeAnswers the question
- “Could someone from the family team call me about my case?”The message and its reason passed to your teamTells your team
Try Ringar for your firm.
Enter your website. Ringar learns your firm and becomes a receptionist that knows it.
- Your website
- Ringar learns your business
- Talk to your receptionist
No account needed.Your browser will ask to use the microphone.
One call, from the first ring.
An example call to Wrenfield Law, to the note your team receives.
The record
Know the matter before you call back.
The caller's situation is taken down in their own words, so nobody starts from nothing.
The next step
End every call with a next step.
The callback request carries the details, and where a calendar is connected it can offer a consultation time.
Legal and professional services questions
Not seeing your question? Ask us directly on a demo.
Can it screen enquiries against the areas we actually practise?
Yes, from what you tell it. It answers only from your own information and says so plainly when an enquiry falls outside what you have told it you handle.
Does it give legal advice to callers?
No. It answers factual questions about your practice, such as areas of work and how to get in touch, and takes details for a person. It does not advise on anyone's legal position.
Related reading
See it answer a call like one of yours.
Twenty minutes, a real example from your business, and an honest answer about whether it would help.