The call
Take the booking mid-service.
The call is answered while the floor has your full attention.
Hospitality
The phone is busiest exactly when the floor is.
Booking enquiries, table changes and the same handful of questions arrive when nobody can spare a moment to answer. The alternative to answering is a caller who tries somewhere else.
Tell us about the calls you get.
Say what your team answers all day and we will get back to you.
Calls like these, every week.
Each one is answered, and each ends with something your team can act on.
Example calls. A booking is made where a calendar is connected.
Example calls
Calls this week
- “Have you got a table for four on Saturday?”Availability checked and the table bookedBooks the appointment
- “Do you have vegetarian options?”Answered from your menu and policiesAnswers the question
- “I need to move my booking on Friday.”The change request taken for your teamTakes the details
- “I'm planning a birthday for twenty.”Details taken and a callback arrangedArranges the callback
Try Ringar for your venue.
Enter your website. Ringar learns your venue and becomes a receptionist that knows it.
- Your website
- Ringar learns your business
- Talk to your receptionist
No account needed.Your browser will ask to use the microphone.
One call, from the first ring.
An example call to Harbour & Vine, to the note your team receives.
The record
Have the party and the time written down.
Name, number, guests and time, waiting for you when the rush is over.
The next step
Put the table in the book.
Where a booking calendar is connected it checks availability and books on the call. Otherwise the request waits for your team.
Can it manage table bookings during a busy service?
Where you have connected a booking calendar, it checks real availability and books during the call, the same as at any quieter time.
Can it handle dietary or allergy questions?
It answers from what you have told it about your menu and policies, and says so honestly if a question needs someone who can check further.
Related reading
See it answer a call like one of yours.
Twenty minutes, a real example from your business, and an honest answer about whether it would help.