The call
Take the booking while the counter is busy.
The call is picked up without anyone leaving the customer in front of them.
Automotive and workshops
An automotive answering service for the calls your team cannot take.
Ringar AI is an automotive answering service for garages, workshops and dealerships. It answers every call, books service and MOT slots where your calendar is connected, and records what happened, so an enquiry never waits for a free pair of hands.
Tell us about the calls you get.
Say what your team answers all day and we will get back to you.
Calls like these, every week.
Each one is answered, and each ends with something your team can act on.
Example calls. A booking is made where a calendar is connected.
Example calls
Calls this week
- “My car needs a service next week.”Vehicle and job taken, a slot bookedBooks the appointment
- “Is my car ready yet?”Message taken and a callback arrangedArranges the callback
- “How much is an MOT?”Answered the same way every timeAnswers the question
- “Have you got a rear light for a 2016 Vauxhall Corsa?”Answered from your stock list, or a message takenAnswers the question
- “I'm interested in the Astra on your forecourt.”Caller and car taken, and recorded for the sales teamTakes the details
- “I've broken down on the A34. Can you help?”Breakdown details taken and recorded for the ownerTells your team
Try Ringar for your workshop.
Enter your website. Ringar learns your workshop and becomes a receptionist that knows it.
- Your website
- Ringar learns your business
- Talk to your receptionist
No account needed.Your browser will ask to use the microphone.
One call, from the first ring.
An example call to Kestrel Motor Works, to the note your team receives.
The record
Have the car and the job before they arrive.
Make, work needed and contact details, written down instead of scrawled on a pad.
The next step
Fill the diary from the phone.
With a calendar connected, the caller hears real availability and leaves with a booked time.
Compared fairly
How it compares with a traditional answering service.
A traditional answering service and an automotive answering service both stop a call from ringing out. The difference is what happens once the caller is on the line.
Who answers
Traditional answering serviceA shared team of agents, usually a different one each call, working from the script you agreed.
Ringar AIThe same assistant every call, built from what you have told it about your workshop or dealership.
What it knows about your business
Traditional answering serviceUsually limited to a short script: your name, your hours and a message-taking process.
Ringar AIAnswers real questions from your own information, and says plainly when something is outside it.
Booking a service or MOT
Traditional answering serviceVaries by provider; commonly takes a message for you to arrange the booking.
Ringar AIChecks real availability in your connected calendar and books the slot during the call.
When a caller asks for a person
Traditional answering serviceUsually takes a message; some services can transfer the call to a number you give them.
Ringar AICan put the caller through to the number you choose, and if it cannot, it takes a message and arranges a callback.
Cost
Traditional answering serviceCommonly billed per call or per minute, which rises with genuine demand.
Ringar AIA monthly plan from £60, with minutes included.
Can it book against the availability of specific bays or technicians?
Booking works against whatever calendar you connect, and against individual staff where you have set that up. Whether that is one calendar for the whole workshop or one per technician is set up on your side, not decided for you.
What happens with a query it cannot answer, like a specific part number?
It says so honestly and takes a message rather than guessing at something it was not told, and records the question so you can add the answer for next time.
Can it tell a caller whether a part is in stock?
Only from what you have told it about your stock. If you keep a parts list or a stock answer in the information it works from, it gives that. Otherwise it takes the part number and the caller's details for your parts desk to answer.
What happens to a breakdown call when the workshop is closed?
It takes the vehicle, the location and what happened, and records the details for the owner. If you have an out of hours number you want callers to reach, it can give that or put the caller through to the number you choose. It is not an emergency service.
Can callers get a price for a service or an MOT over the phone?
Only for the prices you have told it. It quotes your own service, MOT and parts prices the same way every time, and for anything it does not have a real price for it takes the details for you to follow up.
Does it handle dealership sales calls as well as workshop calls?
Yes. The same assistant works from what you tell it about each part of the business. A sales enquiry is taken with the caller's details and the car they are asking about, and passed to your sales team.
Related reading
See it answer a call like one of yours.
Twenty minutes, a real example from your business, and an honest answer about whether it would help.