The call
Take the booking without leaving the chair.
The call is answered while every stylist has a client in front of them, and the caller does not have to try again later.
Salons and barbers
Every stylist has a client. The phone still gets picked up.
A salon's phone is bookings, changes and the same handful of questions, and it rings while everyone's hands are busy. Answering it means leaving a client mid-service. Not answering it means the caller books somewhere else.
Tell us about the calls you get.
Say what your team answers all day and we will get back to you.
Calls like these, every week.
Each one is answered, and each ends with something your team can act on.
Example calls. A booking is made where a calendar is connected.
Example calls
Calls this week
- “Can I book a cut and colour for Saturday?”Availability checked and the appointment bookedBooks the appointment
- “How much is a full head of highlights?”Your own prices quoted, or a callback arrangedAnswers the question
- “I need to cancel my three o'clock, sorry.”The cancellation passed to your team straight awayTells your team
- “Are you open late on Thursdays?”Answered from what you have told itAnswers the question
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- Ringar learns your business
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One call, from the first ring.
An example call to Halcyon Hair, to the note your team receives.
The record
Have the service, the stylist and the time written down.
Not a note squeezed into the appointment book that nobody can read afterwards.
The next step
Put it straight in the diary.
With a booking calendar connected it checks who is free and books on the call. Otherwise the request waits for your team, with everything they need to confirm it.
Can it book with a specific stylist?
Where you have connected a calendar and set up your staff, yes. It checks that person's availability and books with them. How your diary is split between stylists is set up on your side, not decided for you.
Can callers cancel or move an appointment?
It takes the request and tells your team straight away, so the slot can be offered to someone else. It does not change your diary on its own.
Related reading
See it answer a call like one of yours.
Twenty minutes, a real example from your business, and an honest answer about whether it would help.