The call
Picked up while the team is out on site.
The call is answered, and the caller is asked the questions that tell a serious enquiry from a poor fit.
Inbound sales
Enquiries that ring in while the team is busy get asked the right questions.
Enquiries arrive while the team is on another call or out on site. Some are missed, and some cost time before anyone learns they were never a fit. The assistant answers and asks the questions that sort a serious enquiry from a poor fit. It writes down what was said, the outcome and the reason.
Tell us about the calls you get.
Say what your team answers all day and we will get back to you.
Calls like these, every week.
Each one ends with a written record your team can act on.
Example calls. A booking is made where a calendar is connected.
Example calls
Calls this week
- “We run three salons with eleven staff, and we want the premises cleaned every night from spring.”Recorded as a fit, with the detailsTakes the details
- “Do you clean the outside of high-rise buildings?”Recorded as not a fit, with the reason, for the ownerAnswers the call
- “We have four sites with different access rules. Can someone talk me through how that would work?”Callback requested, with what they askedArranges the callback
- “What time do you open on a Saturday?”Answered from your own informationAnswers the question
Try Ringar for your firm.
Enter your website. Ringar learns your firm and becomes a receptionist that knows it.
- Your website
- Ringar learns your business
- Talk to your receptionist
No account needed.Your browser will ask to use the microphone.
One call, from the first ring.
An example call to Brightstone Cleaning, to the note your team receives.
The record
Written down the first time.
Name, number, what it was about, the number of sites and the start date.
The next step
A callback request for the team.
It records what the caller asked, for someone on your team to read.
Does it make outbound calls?
No. It answers calls that come in to your business. It does not start calls of its own.
What questions does it ask a caller?
The ones that tell a serious enquiry from a poor fit. It works from the information you have given it about your business.
What happens to a caller who is not a fit?
The caller is declined politely and is not told the reason. The reason is written down for you to read in the dashboard.
What if the caller wants to speak to someone?
If you have set a transfer number, it puts the caller through to your team. If not, it records a callback request for the team, and someone on the team can ring them back.
Does it replace my sales team?
No. It asks the questions and writes down the answers. People decide what happens next.
What do I see afterwards?
A written record of each call in the dashboard. It shows who called, what they asked, the answers to the questions and the outcome. For a caller who is not a fit, it also shows the reason.
Related reading
See it answer a call like one of yours.
Twenty minutes, a real example from your business, and an honest answer about whether it would help.